Do you have an apartment listing on Booking.com that you no longer need? If so, you may be wondering how to delete it. The process is actually quite simple and can be done in just a few steps. In this article, we will walk you through the necessary steps, so you can quickly and easily remove your listing from Booking.com.
To begin, you will need to log in to your Booking.com account. Once you are logged in, click on the “Manage your property” tab. From there, select the listing that you want to delete. On the listing page, you will see a button that says “Delete listing.” Click on this button and confirm that you want to delete the listing. Once you have confirmed the deletion, the listing will be permanently removed from Booking.com.
Please note that deleting a listing from Booking.com is a permanent action. Once a listing has been deleted, it cannot be recovered. Therefore, it is important to be sure that you want to delete the listing before you proceed. If you have any doubts, you can always contact Booking.com customer service for assistance.
Deactivating Your Property on Booking.com
If you no longer wish to rent out your apartment on Booking.com, you can deactivate your property listing. This will remove your listing from the website and make it unavailable for booking. To deactivate your property, follow these steps:
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Sign in to your Booking.com account.
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Click on the “Property” tab.
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Select the property you want to deactivate.
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Click on the “Deactivate” button.
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Confirm that you want to deactivate your property.
Once you have deactivated your property, it will no longer be visible on Booking.com. You can reactivate your property at any time by following the same steps.
| Step | Action |
|---|---|
| 1 | Sign in to your Booking.com account. |
| 2 | Click on the “Property” tab. |
| 3 | Select the property you want to deactivate. |
| 4 | Click on the “Deactivate” button. |
| 5 | Confirm that you want to deactivate your property. |
Navigating the Extranet Platform
Access Your Extranet Account:
To access the Extranet platform, follow these steps:
- Open a web browser and go to [Extranet URL]. - Enter your email address and password associated with your Booking.com account. - Click the ‘Log in’ button.
Locate Your Apartment Listing:
Once you’re logged in, you’ll be taken to your Extranet dashboard. To find your apartment listing:
- Click on the ‘Properties’ tab located at the top of the page. - Select the apartment listing you want to delete.
Accessing the Delete Option:
Follow these steps to locate the delete option for your apartment listing:
| Steps | Actions |
|---|---|
| Step 1 | From your apartment listing page, scroll down to the ‘Contract Options’ section. |
| Step 2 | Click on the ‘Contract Details’ button. |
| Step 3 | Locate the ‘Delete Property’ option and click on it. |
Locating the Property Deactivation Option
To initiate the property deactivation process, access the Extranet dashboard of Booking.com. Once logged in, proceed as follows:
- Scroll down the left-hand menu and select the “Property” tab.
- Under the “Manage” heading, click on “Availability and Rates.
- Locate the “Calendar” section on the right-hand side of the page.
- At the bottom of the calendar, click on the “Actions” button.
- Select “Deactivate” from the drop-down menu.
Confirming Property Deactivation
Upon selecting “Deactivate,” you will be prompted to confirm your decision. A pop-up window will appear, providing you with the following options:
| Option | Description |
|---|---|
| Deactivate | Immediately removes your property from all search results and listings. |
| Temporarily close | Makes your property unavailable for bookings for a specified period, allowing you to reopen it later. |
Carefully consider your options before making a selection. Once you click “Confirm,” the property deactivation process will be irrevocable.
Processing the Deactivation Request
Once you have submitted your deactivation request via the Extranet, Booking.com will review it and process it within 48 hours. During this time, your listing will remain active and available for bookings. However, you will not be able to make any changes or updates to the listing.
Once your deactivation request has been processed, Booking.com will send you a confirmation email. The deactivation process will then take effect within 24 hours. Your listing will be removed from the Booking.com website and all bookings will be cancelled.
Cancellation of Pending Bookings
If you have any pending bookings at the time you deactivate your listing, Booking.com will automatically cancel them. Guests will be notified of the cancellation and will be fully refunded. You will not be charged any cancellation fees for these bookings.
Table of Cancellation Fees
| Scenario | Cancellation Fee |
|---|---|
| Cancellation after 48 hours | 50% of the first night’s stay |
| Cancellation within 24 hours of arrival | 100% of the first night’s stay |
Confirmation of Deactivation
Once you initiate the deactivation process, Booking.com will send you a confirmation email. This email will provide a summary of your deactivation request and a timeline for its completion. The deactivation process typically takes 24-48 hours, but it may take longer in some cases. You will receive another email once the deactivation is complete.
Steps to Confirm Deactivation:
- Check Your Inbox: As mentioned before, you will receive a confirmation email from Booking.com after initiating the deactivation process.
- Open the Email: Click on the confirmation email from Booking.com.
- Review the Summary: The email will contain a summary of your deactivation request, including the date and time of deactivation.
- Check Your Listing: Visit your property page on Booking.com to verify that it has become deactivated. Your listing should no longer be visible to potential guests.
- Wait for Final Confirmation: You will receive a final confirmation email from Booking.com once the deactivation process is complete. This email will confirm that your property listing has been successfully removed from the website.
Contact Booking.com
If you require assistance in deactivating your listing on Booking.com, you can contact their customer support team via the following methods:
- Phone: (888) 229-0292
- Email: partnercare@booking.com
- Online chat: Available on the Booking.com website
Reactivating Your Property (Optional)
Reactivating Your Property (Optional)
If you decide to reactivate your listing in the future, you can do so by following these steps:
- Log in to your Booking.com account: Go to the Booking.com website and log in to your account.
- Find your property: Click on the “My Property” tab and find the listing you wish to reactivate.
- Edit your listing: Click on the “Edit” button for the listing you wish to reactivate.
- Set availability and prices: Update your listing’s availability, prices, and any other relevant information.
- Save your changes: Click on the “Save” button to save your changes and reactivate your listing.
Note:
It may take some time for your listing to become active again after you reactivate it.
Handling Guest Inquiries During Deactivation
When deactivating your listing, it’s crucial to manage guest inquiries effectively to ensure a smooth transition and minimize disruption. Here are the steps to take:
7. Communicate with Guests
| Scenario | Recommended Action |
|---|---|
| Existing bookings | Contact guests promptly and inform them of the deactivation date, apologizing for any inconvenience. Offer alternative accommodations if possible. |
| Upcoming inquiries | Respond quickly, explaining that your listing is temporarily unavailable. Provide alternative booking options or refer them to a similar property. |
| Urgent inquiries | Prioritize these inquiries and try to accommodate guests’ requests if possible. Explore alternative options within your availability. |
Troubleshooting Common Issues
If you’re experiencing difficulties deleting your apartment listing from Booking.com, here are some common issues and their solutions:
- Pending Bookings or Reservations
Ensure that there are no pending bookings or reservations for the property. If there are, you must cancel these first before you can delete the listing.
- Linked Account
Confirm that you’re logged into the account associated with the apartment listing.
- Confirmation Email Not Received
Check your email’s spam or junk folder for the confirmation email. If you still can’t find it, contact Booking.com’s support team.
- Connectivity Issues
Ensure that you have a stable internet connection. If you’re using a VPN, try disabling it.
- Browser Compatibility
Use a supported web browser to access Booking.com. Recommended browsers include Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.
- Browser Cache and Cookies
Clear your browser’s cache and cookies. This action can resolve various issues.
- Contact Booking.com Support
If all else fails, reach out to Booking.com’s support team for assistance. They can provide specific guidance tailored to your situation.
- Advanced Troubleshooting for Persistent Issues
If you’ve tried all the above steps and still encounter problems deleting your listing, try the following additional measures:
| 1. Use a private or incognito browsing window. |
|---|
| 2. Ensure that your browser is up to date. |
| 3. Disable any browser extensions or plugins that may interfere with Booking.com’s website. |
| 4. Try accessing Booking.com from a different device or network connection. |
| 5. Contact your internet service provider (ISP) to check if they have any specific restrictions that may be affecting your connection to Booking.com. |
Temporarily Remove Your Property
If you only want to halt reservations for a while, you can temporarily remove your property. To do so, follow these steps:
- Log in to your Extranet.
- Select the “Property” tab.
- Click “Availability” in the left-hand menu.
- Select the dates you want to close your property.
- Click “Close” and then “Save”.
Permanently Delete Your Property
If you want to permanently remove your property from Booking.com, you can do so by following these steps:
- Log in to your Extranet.
- Select the “Property” tab.
- Click “Account” in the left-hand menu.
- Click “Close your property” under “More options”.
- Select the reason you are closing your property.
- Click “Continue”.
- Review the details and click “Close property”.
Alternative Methods for Deactivation
In addition to the methods described above, you can also deactivate your property by contacting Booking.com’s Customer Service team. You can reach them by phone, email, or live chat. Here are the contact details:
| Method | Contact Details |
|---|---|
| Phone | 1-888-250-5593 |
| partner.support@booking.com | |
| Live Chat | Available through the Booking.com Extranet |
Seeking Assistance from Booking.com
If you require further assistance or encounter any difficulties with the self-service deletion process, don’t hesitate to contact Booking.com’s support team. You can reach them through the following channels:
- Email: partnercare@booking.com
- Phone: Check the Booking.com website for the relevant phone number based on your location.
- Live Chat: Log in to the Extranet and click on the “Help” tab to initiate a live chat with a support representative.
| Channel | Availability | Preferred for |
|---|---|---|
| 24/7 | Non-urgent inquiries, detailed explanations | |
| Phone | During business hours | Immediate assistance, complex issues |
| Live Chat | During business hours | Quick questions, real-time troubleshooting |
When contacting support, clearly state your request to remove your apartment listing from Booking.com. Provide the property name, property ID (if known), and any additional details that may assist the support team in promptly addressing your request.
How To Delete My Apartment Listing On Booking.Com
If you need to delete your apartment listing from Booking.com, you can follow these steps:
- Log in to your Booking.com extranet account.
- Click on the “Property” tab.
- Select the property you want to delete.
- Click on the “Actions” button.
- Select “Delete property”.
- Confirm that you want to delete the property.
Once you have deleted your property, it will no longer be available for booking on Booking.com.
People Also Ask
How can delete my Booking.com email address?
You can’t delete your Booking.com email address since it is tied to your account.
How to delete my Booking.com account?
To delete your Booking.com account follow the steps below:
- Log in to your Booking.com extranet account.
- Click on the “Settings” tab.
- Scroll down and click on the “Delete your account” button.
- Confirm that you want to delete your account.